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Wholesale FAQ

  • PLEASE READ: Net 30 available upon approval, for established customers. Please do not choose this option when placing your order without prior approval -- it will only result in delays with processing your order. If you wish to apply for terms, please note you will need to be an established YOW customer (at least 1 year), provide bank details and 3 credit references. You may email maria@yellowowlworkshop.com in order to apply. Thank you!
  • Please provide credit card information via our secure credit card form after checkout for timely processing. If you are NET30, please disregard.
  • $200.00 minimum opening order, $100.00 re-orders
  • We accept Visa, MasterCard and American Express, or PayPal.
  • All payments will be processed at the time order is shipped.
  • Shipping costs will be added to your final invoice.
  • Yellow Owl Workshop products may be sold online only in our retailers' own website. Retailers are explicitly forbidden from selling Yellow Owl Workshop products on third-party online platforms, such as eBay, Amazon, Etsy, etc. Thank you for complying with these guidelines.

ORDERS & PAYMENT

If you're already a wholesaler please login to review and download our latest wholesale catalogs or to place your orders.

$200.00 minimum opening order $100.00 re-orders

New shops must first submit a New Account Inquiry Form to obtain login information for the wholesale section of our website.

Once approved, orders can be placed through our wholesale website. Orders can also be placed by phone, fax or email.

Phone: (415) 282-2025
Fax: (415) 946-3331
Email:
orders@yellowowlworkshop.com

Credit Card Terms
We accept Visa, MasterCard and American Express, or PayPal. We require pre-payment on all opening orders. All payments will be processed at the time order is shipped.

Net 30 Terms
Available upon approval, for established customers. Net 30 customers must maintain a yearly purchase balance of $500 to remain on terms. Late paying accounts will be reverted to credit card terms. Orders for accounts with past due invoices will be held until balance is cleared. Any bounced checks will incur a $20 administrative fee.

Online & Third Party Sellers: Yellow Owl Workshop products may be sold online only in our retailers' own website. We are happy to provide images for your use. Please send your request for images to: orders@yellowowlworkshop.com. Retailers are explicitly forbidden from selling Yellow Owl Workshop products on third-party online platforms, such as eBay, Amazon, Etsy, etc. Thank you for complying with these guidelines.

SHIPPING

Orders are shipped within 1-2 weeks. All orders ship from our studio in San Francisco, CA. Orders shipping to the lower 48 states will be shipped via FedEx Ground, unless there is a preferred carrier. Alaska, Hawaii and all international orders will be shipped via USPS Priority Mail, unless there is a preferred carrier. Expedited shipping is available (please contact us at the time you place your order to provide due date and find out expedited shipping costs, which will vary depending on turn-around time and destination).

Shipping costs will be added to your final invoice.

REFUNDS

We take great pride in our workmanship and in the quality of each and every item we design, create, assemble, pack and ship. However, mistakes happen and there are times when a defective item might get past the Owls’ attentive gaze. For those rare occurrences, refunds are honored within 7 days of receipt of merchandise on damaged or mis-shipped goods only. Amount will be refunded to your original form of payment or can be held as a credit toward a future order, if you prefer.

If you experience any issues with your wholesale order, please email us right away at orders@yellowowlworkshop.com or call us at (415) 282-2025.

ONLINE + 3RD PARTY SELLERS

Yellow Owl Workshop products may be sold online only in our retailers' own website. We are happy to provide images for your use. Please send your request for images to: orders@yellowowlworkshop.com. Retailers are explicitly forbidden from selling Yellow Owl Workshop products on third-party online platforms, such as eBay, Amazon, Etsy, etc. Thank you for complying with these guidelines.

TRADESHOWS

DALLAS MARKET • June 19-25 • Daniel Richards Showroom #1400

ATLANTA MARKET • July 9-15 • Daniel Richards Showroom #1634 (Building 2)

LA MART • July 18-22 • Keena Showroom #407

SF INDIE • July 21-23 • Keena

LAS VEGAS MARKET • July 28-Aug. 1 • Keena Showroom C-1035

NYNOW • Aug. 11-14 • Booth 7350

TORONTO • Aug. 11-14 • Paper E. Clips

UK TOP DRAWER • Sept. 8-10 • GMC


UNITED STATES - Northeast, Except NY & NJ
SHEA & ASSOCIATES
PH: (978) 562-3898
Fax: (978) 215-4600
sandra@sheagifts.com
www.sheagifts.com
UNITED STATES - West
KEENA
PH: (415) 831-8809
Fax: (415) 831-8819
info@keenaco.com
www.keena.com
UNITED STATES - South, TOLA, & Mid-Atlantic
DANIEL RICHARDS GROUP
PH: (404) 589-8200
Fax: (404) 589-8280
info@danrichgroup.com
www.danrichgroup.com


UNITED STATES - New York & New Jersey
APARTMENT 2 CARDS
PH: (917) 472-7236
Fax: (646) 844-6282
info@apartment2cards.com
www.apartment2cards.com
UNITED STATES - Illinois & Iowa
BECKY & CO.
PH: (847) 818-1021
Fax: (847) 818-1092
beckyco@me.com
www.beckyco.webs.com
UNITED STATES - Minnesota
PAMELA J CULHANE & CO.
PH: (612) 799-9321
Fax: (952) 474-3483
pamelajculhane@gmail.com
www.pamelajculhane.com


UNITED KINGDOM
GMC DISTRIBUTION
distribution@thegmcgroup.com
www.gmcbooktrade.com
CANADA
PAPER E. CLIPS
PH: (416) 510-1494
Fax: (416) 510-8132
hello@papereclips.com
www.papereclips.com
TAIWAN & CHINA
RIDO CREATIVE CO., LTD.
PH: 886.2.2822.3022 / 886.910.115800
Fax: 886.2.2822.3022
omgrido@gmail.com


NEW ZEALAND
OXTED
PH: +64 4 568 9883
enquiries@oxted.co.nz
www.oxted.co.nz