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Wholesale FAQ

  • PLEASE READ: Net 30 available upon approval, for established customers. Please do not choose this option when placing your order without prior approval -- it will only result in delays with processing your order. If you wish to apply for terms, please note you will need to be an established YOW customer (at least 1 year), provide bank details and 3 credit references. You may email maria@yellowowlworkshop.com in order to apply. Thank you!
  • Please provide credit card information during checkout for timely processing.
  • $200.00 minimum opening order, $100.00 re-orders
  • We accept Visa, MasterCard and American Express, or PayPal.
  • All payments will be processed at the time order is shipped.
  • Shipping costs will be added to your final invoice.

ORDERS & PAYMENT

If you're already a wholesaler please login to review and download our latest wholesale catalogs or to place your orders.

$200.00 minimum opening order $100.00 re-orders

New shops must first submit a New Account Inquiry Form to obtain login information for the wholesale section of our website.

Once approved, orders can be placed through our wholesale website. Orders can also be placed by phone, fax or email.

Phone: (415) 282-2025
Fax: (415) 946-3331
Email:
orders@yellowowlworkshop.com

Credit Card Terms
We accept Visa, MasterCard and American Express, or PayPal. We require pre-payment on all opening orders. All payments will be processed at the time order is shipped.

Net 30 Terms
Available upon approval, for established customers. Net 30 customers must maintain a yearly purchase balance of $500 to remain on terms. Late paying accounts will be reverted to credit card terms. Orders for accounts with past due invoices will be held until balance is cleared. Any bounced checks will incur a $20 administrative fee.

SHIPPING

Orders are shipped within 1-2 weeks. All orders ship from our studio in San Francisco, CA. Orders shipping to the lower 48 states will be shipped via FedEx Ground, unless there is a preferred carrier. Alaska, Hawaii and all international orders will be shipped via USPS Priority Mail, unless there is a preferred carrier. Expedited shipping is available (please contact us at the time you place your order to provide due date and find out expedited shipping costs, which will vary depending on turn-around time and destination).

Shipping costs will be added to your final invoice.

REFUNDS

We take great pride in our workmanship and in the quality of each and every item we design, create, assemble, pack and ship. However, mistakes happen and there are times when a defective item might get past the Owls’ attentive gaze. For those rare occurrences, refunds are honored within 7 days of receipt of merchandise on damaged or mis-shipped goods only. Amount will be refunded to your original form of payment or can be held as a credit toward a future order, if you prefer.

If you experience any issues with your wholesale order, please email us right away at orders@yellowowlworkshop.com or call us at (415) 282-2025.


UNITED STATES - Northeast
SNAPDRAGON SALES,INC.
PH: (207) 772-3755
Fax: (866) 481-3755
info@sanpdragonreps.com
www.snapdragonreps.com
UNITED STATES - West
KEENA
PH: (415) 831-8809
Fax: (415) 831-8819
info@keenaco.com
www.keena.com
UNITED STATES - South, TOLA, & Mid-Atlantic
DANIEL RICHARDS GROUP
PH: (404) 589-8200
Fax: (404) 589-8280
info@danielrichgroup.com
www.danielrichgroup.com


UNITED STATES - Midwest, Upper Midwest, & MINK
ANNE McGILVRAY AND COMPANY
PH: (800) 527-1463 ext.1
info@annemcgilvray.com
orders@annemcgilvray.com
www.annemcgilvray.com
CANADA
PAPER E. CLIPS
PH: (416) 510-1494
Fax: (416) 510-8132
hello@papereclips.com
www.papereclips.com
GERMANY
ART M
Captain Card
PH: 0049-331-5859944
Fax: 0049-331-2004926
mail@captaincard.de
www.captaincard.com


JAPAN
ART PRINT JAPAN CO. LTD.
PH: +81-3-5393-5734
Fax: +81-3-5393-5331
r.maruyama@apj-i.co.jp
AUSTRALIA
OUTLIVING
PH: 02 8755 1500
sales@outliving.com.au
www.outliving.com.au
UNITED KINGDOM
GMC DISTRIBUTION
distribution@thegmcgroup.com
www.gmcbooktrade.com


TAIWAN & CHINA
RIDO CREATIVE CO., LTD.
PH: 886.2.2822.3022 / 886.910.115800
Fax: 886.2.2822.3022
omgrido@gmail.com